Contact Us
We're here to assist you with all your enquiries, to make sure you have a seamless shopping experience. Whether you need help with your order, have a random question, or need other advice, we're here to help you, every step of the way. For more immediate answers, make sure to check out our FREQUENTLY ASKED QUESTIONS.
For detailed or complex enquiries, our team can be reached via email. We aim to respond within 1 - 2 business days & will get back to you as soon as possible.
General enquiries
Got questions about our collections, styling advice, or just want to chat?
Reach out to us on hello@ekoa.co.za
Orders & support
Need help with your order, payment, tracking, refunds, technical issues or data / privacy concerns?
Contact us on support@ekoa.co.za
Phone
If you'd prefer to speak to someone directly, you can contact us using the details below during our opening hours, from Monday to Friday, 9:00 AM to 5:30 PM (South Africa GMT+2).
Phone call
Need to chat? Give us a ring & we'll sort you out with whatever you need - orders, products, styling advice, or general questions.
Call us on +27 61 332 1709
Prefer messaging? Hit us up on WhatsApp for quick responses. Perfect for order updates, product questions, or anything else you need help with.
WhatsApp: +27 61 332 1709